My first skate competition was in the parking lot here with Steve Cabrera in 1989..thanx guys
It's really very expensive.
Kim Camara
Obviously Mr. Burden is unhappy AND un-informed !!! Sir if you had read the bottom of your claim check/estimate slip... the last line SKU is "EST" description ... "ESTIMATE" The additional $17 which you feel was unfairly "ADDED" to your bill was for 2 teflon lined brake cables which were necessary to make your bicycle, which was getting a "complete" tune up, SAFE. Our company has been in business since 1920 run by the same family all that time... WHY ??? because we pride ourselves on fair,prompt and unparalleled sales and service. Chris if you feel you were "ripped off" then I welcome you back to the store where I will gladly refund your overcharge.
I have been a customer of Yesteryear for years, starting with the first bike I choose for myself in 1993, a GT Mach One BMX! I am still a customer to this day. I tried other shops when I lived in another state, but I missed this place, glad to be back. These guys really stand behind their products! They are also extremely knowledgeable, it seems like every single one of them has been in the bike business for 15 + years. Just before the beginning of every season, I drop my bike off early to get a tune up and beat the rush. (Found out the hard way one year, that everyone brings their bikes in the first nice weekend of the year.) I love the hanging bike museum. Don't get your stuff online or at Walmart!!! Support your local bike shop (LBS), because the online guys can't service your bike and the Walmart bikes barely last a season. (To the guy complaining about a repair being too much, hey man parts are expensive as is labor, that is why having your car fixed is expensive as well. For me, I enjoy the peace of mind knowing that my bike has been properly serviced when I am going really fast down a dirt hill, I like to know that when I need to stop, that my built isn't going to fail me!)
President
I Purchased a new mountain bike just about a month ago. After riding it a few times the free hub had broken (No fault of the business). I sent an email explaining my situation and then asked if it would be possible to have it fixed asap. I received a email response within the hour letting me know that they would fix it the following day and apologized for what happened even though it was no fault of theres . The email said they would work around my schedule and my time frame and get me back on the trail as soon as possible. THIS IS WHY THEY HAVE BEEN AROUND FOR YEARS, CUSTOMER SERVICE IS OUTSTANDING !!
Yesteryear Cyclery Inc is a US Bicycle Store based in New Bedford, Massachusetts. Yesteryear Cyclery Inc is located at 330 Hathaway Rd, New Bedford, MA 02746, USA.
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