On the day of my Uncle's admission , my cousin and I felt a range of complex emotions - guilt, stress, anxiety, sadness, etc.. - The Care One team did a great job of reassuring us they will follow in our family footsteps to ensure his safety, well being, and happiness. Our overall experience with Care One is excellent!
The patients/residents really seem to enjoy the "snack carts" that deliver cookies or sweet bread twice daily . As a music lover, I sense that my Uncle will integrate into the Care One community as they offer entertainment options 2-3 times per week in addition to other activities.
From a comfort perspective, the rooms are super spacious with built in shelves and drawers and a lot of light. It creates the environment of "home" away from home under the saddest of circumstances . The entire floorplan at Care One is hardwood versus traditional carpet , this eliminates the nursing home urine smell that was prevalent with other care facilities we toured .
Beatiful
This place is terrible they have terrible staffing issues. I went their for an interview & they had me waiting for over an hr. When i walked in the back i just saw workers sitting around & talking. The lafy had an attitude from hell. It was just very unprofessional & not somewhere i would want to work or have my loved one at.
My cousin and I were recently challenged to find long term care for my 93 year old uncle just 6 weeks after the passing of his wife. We toured numerous facilities but Care One stood out as head and shoulders above the rest. It is deceptively understated compared to many of the other better known facilities but our decision to place our Uncle at Care One was a simple one after meeting with the staff and touring his would be room .
I wanted to write this review after a friend of mine was admitted here. My friend's an elderly man who lives alone and needed some rehab after surgery, before going home. I visited him several times during his 2 week stay, so I think I got a well rounded view of the building and staff. First of all, my friend made huge gains with rehab. The people there were just fantastic! Very encouraging, always smiling, really nice crew. Also his aides were amazing, those girls work hard!! Everyone was so friendly and helpful, from the nurses, to the aides, the housekeeping staff, the maintenance man. The building itself is beautiful and clean. I've been in other buildings and I have to say this is by far the cleanest building I've ever seen. I hope I never need a rehab but if I do I'll go here!
Please read. We really wanted to trust that this nursing home would take good care of our mom. But there were multiple incidents of neglect and improper care. First , her reoccurring diaper rash. She would get open sores. Extremely painful. We learned from St Luke's hospital that if the staff at Care one would take proper procedures , it would go away. But apparently they were NOT changing her diaper frequently, allowing our mother to sit in a soiled diaper. Another incident .... She was left in her wheel chair unattended , and fell out on to her head suffering a nasty hit to the hard tile floor. She had to be rushed to the hospital. While during her stay at the hospital, her diaper rash cleared up again due to the nurses making sure her diaper was changed frequently and using proper barrier cream, and my mom was doing very well and looked very good. When she returned to Care one , the second day she was VERY groggy. Third day I knew something was wrong. The staff at Care one insisted she was fine. I insisted she wasn't. They made me feel I was being "difficult ". But I knew something was wrong. I insisted they call an ambulance and later found out from the physicians at St. Luke's that my mother was very dehydrated !!! After giving her IV fluids she perked right up and felt better again. I don't understand why the staff at care one did not pick up on that but I realize how extremely dangerous it was and that her organs would've start shutting down had this gone unnoticed by me. I do not recommend this facility.
Let me start off by saying you will not find a more compassionate staff . Audrey, the Unit Manager is nothing short of an angel . Her patience , compassion, and patient centric approach is second to none. She made this heart wrenching process a seamless one for our family. And then there's Joanna , the Admissions Director, who systematically mapped out an admission plan at a pace that was comfortable for the family but necessary for my aging Uncle . No pressure, no phone calls, no stress- just concern and guidance, holding our hand through the maze of admissions paperwork and formalities. And on the 1st night night of my Uncles admission , she went above and beyond to call me on my cell phone and provide me with an update of his progress. Finally, Alisha (sorry in advance for the potential misspelling ) was our very 1st point of contact and our TRUE MVP ! On the day that my cousin and I showed up unannounced to "scope out" the facility . Alisha made herself available to us , as she not only provided us with an in depth tour but with a great degree of transparency she spoke about the pluses and minuses, strengths and weaknesses of the Care One facility. As a family we are blessed to have found a caring team that is so committed to the population they serve.
New Bedford Health Care Center is a US Health facility based in New Bedford, Massachusetts. New Bedford Health Care Center is located at 221 Fitzgerald Dr, New Bedford, MA 02745, USA.
Please contact with New Bedford Health Care Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find New Bedford Health Care Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Health facility in New Bedford