- (1)Wool coat - coat has been shrunk and the lining on the sleeves is exposed - Eileen Fischer ($399)
They should be ashamed of themselves. I have made sure to spread the word about the quality of work they do.
Matt will not return my repeated calls.
- (1) Wool jacket - Sleeves have been shrunk and now are 3/4 length - Garnet Hill ($299)
- (1) Mohair Blend Sweater - Created a hole in one of the sweaters which has made it unwearable - Tibi ($99)
Come to find out, we now have learned from others who use the Marion Store that they have had similar situations with damaged clothing.
- (1) Mohair sweater - Stretched to the point it is now dress length
- (1) Cashmere sweater - Basically washed in a washer machine like a t-shirt and then tried to be stretched and now the front is shorter than the front
What I'm most disgusted with is the level of customer service. I have spoken to Matt approximately 5x and his wife 3x. They originally said they would speak to their insurance company and compensate us for the damaged clothing .... but then they went dark.
Items destroyed - (Pictures will follow)
They ruined a number of pieces of clothing. Clearly the clothes were laundered improperly. It looks like they washed jackets and cashmere sweaters and then tried to block and stretch them to repair them.
Mayhew S Valet Pro Dry Cleaner is a US Laundry based in New Bedford, Massachusetts. Mayhew S Valet Pro Dry Cleaner is located at 2076 Acushnet Ave, New Bedford, MA 02745, USA.
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