I would have given zero stars, but it doesn't let you. This place is horrible. We ordered a couch, which we paid cash for. We got a call a couple days later saying that when they called the Ashley company to order it, it wasn't in stock. They said they could give us another color, which was in stock, and in their warehouse. We really didn't want to change colors, but they refused to give us our money back. So we decided to go with the different color. Then, when I asked about the delivery, which we paid $79 for, the woman said, well you can come pick up the couch yourself if you want it sooner, otherwise we are busy so we'll call you the day before we can deliver it. Are you kidding?? It's been 4 days since then, and we haven't heard anything. I'll be calling today asking for the $79 delivery charge back, and we'll just pick it up ourselves. It should be interesting to see how this goes.
Only giving one star because that's the lowest choice... I have NEVER dealt with such low class in my life... first try to rush me out of there after receiving my payment for furniture put on layaway .... then when I inquired about a receipt I was insulted to extent she brought my children into it and questioned my education because she claims I was questioning her abilities..so I asked for my money back ( knowing the policy was store credit) she tells me if I demand my money back she keeps $150... that wasn't the policy and I asked where is that written and where I signed off on that she changed her tune...unfortunately by the end of the ordeal I found myself on her level... to tell a customer that the woman who worked there prior was caught stealing money and she isn't like that pushed me even more to want a proper written receipt not just something penciled in on a already carbon copy of my original receipt ... not to mention her following to the door yelling... classless!!!
Not only will I not buy the kitchen table, tv stand and end tables with coffee table but my friend who was with me said so much for the sectional she was interested in.... so because of this Marcia person they lost over $4000 in sales ... Phones calls will be made!!
Tried visiting this store twice. Both times the store was closed even though they had a sign posted at the door with store hrs, no one was there.
Unprofessional rude service. I bought i chest for 300 dollars that came off track. Tried to call them and the ladies blew me off then centia called back yelling at me. Will never spend another dime with this company.
had our recliners delivered to us n the guys that delivered it to us never gave us the warranty or the instructions on how to clean them. IM NOT VERY HAPPY ABOUT THIS WILL CALL THEM TOMORROW
Update: phone calls get you no where. Not one response from a manager. If you shop here good luck! I'd rather pay a little more at a better place than to deal with ignorance!
Globe Furniture Warehouse is a US Furniture Store based in New Bedford, Massachusetts. Globe Furniture Warehouse is located at 89 Rodney French Blvd, New Bedford, MA 02744, USA.
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