This is a terrible facility. There is poor to non-existent communication. The actual staff seems way overworked and the place is significantly understaffed. That is my generous interpretation. They were supposed to transfer my U-Boxes to a climate-controlled storage over a month ago and have still not done so. I am paying for climate controlled storage (and that is the ONLY reason that I went with U-Haul in the first place) and for two months in the summer I have not be getting climate controlled storage. No one I talk to seems to think that is a problem. Also, the whole U-Haul U-Box experience has been horrible, from start to finish. The boxes were late, one short, and damaged WHEN they were delivered and there was a significant amount of water in the units when we accessed them in MA because of that damage, which left a gap between the top of the box and the door. Now the boxes have been sitting in summer heat AFTER having sustained water damage rather than sitting in a climate-controlled space as paid for. I fear what the contexts of them will be like when I have them delivered to a real storage facility soon.
Great customer service from a very friendly crew
Never forget this name when you moving out. They will serve.
Its fast and very good ppl
U-haul in general is just an awful company to deal with. This specific store is simply a reflection of that
U Haul Moving Storage Of New Bedford is a US Moving Company based in New Bedford, Massachusetts. U Haul Moving Storage Of New Bedford is located at 415 Mt Pleasant St, New Bedford, MA 02746, USA.
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